
Phones
5401 Boulevard des Galeries, Unit 110
Québec City, QC G2K 1N4
Hours may differ during the holiday period. Please call our store to confirm the hours!
Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 6:00 pm
Thursday 10:00 am – 9:00 pm
Friday 10:00 am – 9:00 pm
Saturday 9:00 am – 5:00 pm
Sunday 10:00 am – 5:00 pm
This location is a WISE Authorized Service Provider
WISE stands for Wireless Industry Service Excellence. It is the industry recognized standard for retailers and technicians performing phone repair.
All devices are backed by our Mobile Klinik warranty and over 130 stores, coast-to-coast, to support your online purchase.
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Send us your device using our fast courier partners and we’ll send it back fixed the day we receive it.
Mail-in a deviceGot water damage, a cracked screen, battery problems, or just need advice for your device? Bring your smartphone or tablet into our new Mobile Klinik location, or any of our stores throughout Canada to talk to our helpful tech experts. We specialize in fast and immediate professional repairs which means most standards problems can be completed onsite and in 60 minutes or less.
Feel uneasy about handing over your device when there’s so much sensitive data stored on it? Don’t fret! All of our expert technicians are professionally trained, bonded, and highly skilled to ensure your phone is safely handled and well taken care of. Plus, our customers can often wait in the store while the repairs are being done. In addition, all of our repairs come with a lifetime warranty (unless otherwise stated), so you can bring your device back in if there’s ever an issue on the repairs that we performed.
For any sort of issue, from a system breakdown to liquid damage, to a broken screen or more, our team can service most major brands, including Apple, Samsung, Huawei, Motorola, Google, HTC and more. And that’s not all! If you need a software update, data backup, device optimization, virus protection, or expert advice, drop into any of our store locations, and your phone or tablet will be taken care of.
There’s a reason why Mobile Klinik is one of the leading names in smartphone and tablet repair across Canada. Our customers have come to depend and trust on the exceptional service we provided.
We also offer pre-owned phones that are thoroughly inspected, tested and certified. So in the event that your phone cannot be fixed, you can always opt for a refurbished one that looks and operates just like new at a price that won’t break the bank.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.
1. Offer subject to change without notice. Includes (1) $50 discount on the iPhone 14 128 GB Good Enough grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an iPhone 12 256 GB in the greatest condition based on a physical inspection by a technician in-store. Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
2. Offer subject to change without notice. Includes (1) $50 discount on the Samsung S23 128 GB Good grade certified pre-owned phone; (2) a one-time $50 bill credit, inclusive of tax, provided that the customer meets eligibility requirements. Customers must activate a line with Koodo or TELUS at a Mobile Klinik store. Eligible device trade-in includes only an Samsung S21 256 GB in the greatest condition based on a physical inspection by a technician in-store.Offer also inclusive of a $50 bonus-trade in top-up. Trade-in value determined at the time the eligible device is brought into store, at Mobile Klinik’s sole discretion, and is given to the customer at the time of the transaction, and may not be used at a later time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations and is subject to change without notice. While quantities last. Offer not redeemable for cash or a cash equivalent.
3. Requires activation of a TELUS or Koodo rate plan. For an eligible activation, Mobile Klinik will provide customer with a $200 credit towards a repair. Activation and repair/replacement must be completed in the same transaction. Not stackable with another activation promo. Not applicable to Apple OEM screen replacement. For iPhone and iPad digitizer/screen replacement single or combo bundle over $200, customers will pay for the difference.
4. In-person phone check-up includes a battery health check, charging, microphone speaker, sensor and screen tests. At participating Mobile Klinik stores only. If any repairs are recommended after the in-store inspection and diagnosis, a store representative will review the cost with you and obtain your consent before proceeding with the repair.
5. While quantities last. Offer subject to change. Available at participating locations.